Digital Skills for the Work World (DSWW)

GROUP 8 People
2 Weeks
9:00 a.m. to 4:00 p.m.
What you will learn

It is free of charge and consists of six modules:

Module 1 - Computer Basics: designed for people who have never touched a computer (but computer users will learn many new things too).

Module 2 - Introduction to Microsoft Word: basic formatting and editing to create Word documents. Module 3 - Resume & Cover Letters: more complex formatting and lots of info about making good resumes

and cover letters for job applications.

Module 4 - Job Search: Techniques and resources to find and get a good job.

Module 5 - Employment Related Soft-Skills: Discussion about things we can do to help us keep that job.

Module 6 - Cross-Cultural Awareness: The Yukon has people from many different cultures, how do we all get along?

Course Description

This 2 week employment program will assist people to gain basic computer and workplace skills they can use to find and keep suitable employment. This program will assist clients in becoming computer literate while learning employment related skills that can be used to find and keep suitable employment in their community, elsewhere in the Yukon, or nationally.

Module 1 – Computer Basics

  • Terminology, basic hardware functions
  • Windows 10 environment
  • Common uses (MS Office, Internet, etc.)
  • Removable and remote storage media
  • Using Windows
  • File Management
  • Internet & Email

Module 2 – Introduction to MS Word

  • MS Word interface navigation
  • Creating, formatting and saving documents
  • Hands-on lab time with assigned exercises

Module 3 – Resume and Cover Letter

  1.  Resume
  • Objectives and types
  • What to include
  • Tips
  • Key words, action words, power words
  • Formatting
  • Examples
  • Checklist
  • Hands-on lab time to create a resume
  1. Cover letter
  • Objectives and types
  • What to include
  • Samples & examples
  • Sending the letter
  • Tips
  • Hands-on lab time to create a cover letter


Module 4 – Job Search

  • Labour market review – Canada, Yukon, your community
  • YuWIN
  • Major Yukon employers and employment web-sites
  • Vocabulary of job ads
  • Hands-on exploration of on-line job boards, newspaper job ads
  • Pro-active job search, networking
  • Hands-on exploration of on-line career guidance sites, self-assessment tools

Module 5 – Employment Related Soft-Skills

  • Personal presentation
  • Interpersonal skills
  • Time management
  • Goal setting
  • Organizational habits

Module 6 – Cross-Cultural Awareness

  • Defined
  • Degrees of cultural awareness
  • Sub-cultures
  • Examples of cultural sensitivities
  • Facilitated discussion