Digital Skills for the Work World

GROUP 4-10 participants [preregistration open]
60 Hours
Full program, contact us for other options
What you will learn

This flexible employment program will assist people in gaining basic computer and workplace skills they can use to find and keep suitable employment. This program will assist clients in becoming computer literate while learning employment-related skills that can be used to find and keep suitable employment in their community, elsewhere in the Yukon, or nationally. This program is free of charge and open to anyone.

  • Computer Basics: designed for people who have never touched a computer (but computer users will learn many new things too).
  • Introduction to Microsoft Word:  basic formatting and editing to create Word documents.
  • Resume & Cover Letters:  more complex formatting and lots of info about making good resumes and cover letters for job applications.
  • Job Search:  Techniques and resources to find and get a good job.
  • Employment Related Soft-Skills:  Discussion about things we can do to help us keep that job.
  • Introduction to Microsoft Excel: how to use Excel spreadsheet to organize information into nice, neat rows and columns, then format, sort, analyze and do math right on the sheets. 

Module 1 – Computer Basics

  • Terminology, basic hardware functions
  • Windows 10 environment
  • Common uses (MS Office, Internet, etc.)
  • Removable and remote storage media
  • Using Windows
  • File Management
  • Internet & Email

Module 2 – Introduction to MS Word

  • Microsoft Word interface navigation
  • Creating, formatting and saving documents
  • Hands-on lab time with assigned exercises

Module 3 Part A – Resume

  • Objectives and types
  • What to include
  • Tips
  • Keywords, action words, power words
  • Formatting
  • Examples
  • Checklist
  • Hands-on lab time to create a resume

Module 3 Part B – Cover Letter

  • Objectives and types
  • What to include
  • Samples & examples
  • Sending the letter
  • Tips
  • Hands-on lab time to create a cover letter

Module 4 – Job Search

  • Labour market review – Canada, Yukon, your community
  • Employment Central & YuWIN job sites
  • Major Yukon employers and employment websites
  • The vocabulary of job ads
  • Hands-on exploration of online job boards, newspaper job ads
  • Pro-active job search, networking
  • Hands-on exploration of online career guidance sites, self-assessment tools

Module 5 – Interview Techniques & using Zoom

  • Introduction to Zoom 
  • Interview questions
  • Interview etiquette 

Module 6 – Introduction to Microsoft Excel

  • A basic introduction to Excel
  • Create basic worksheets using Microsoft Excel 2016.
  • Perform calculations in an Excel worksheet.
  • Modify and format an Excel worksheet.